Covid - 19 Update

     

Davis Dentistry will resume practice operations in compliance with relevant Executive Orders on Monday May 4th. We will continue to employ the enhanced cleaning and infection control protocols we implemented in response to the COVID-19 pandemic.  We want to provide our patients and team members with the safest possible healthcare environment.

Our practice will be screening all patients and visitors to our offices. At Davis Dentistry team member will ask each patient/visitor a few travel-related and health screening questions, both prior to their appointment and upon arrival in our office; patients’ and visitors’ temperatures will be checked with a temporal thermometer. We are asking all patients to arrive 5 min. prior to their scheduled appointment. Patients who are at high risk for COVID-19, as determined by our office, will likely have their visit rescheduled. If you’re not feeling well, please contact us to reschedule, whenever possible, in advance of your visit.

All team members will be surveyed daily to ensure adherence with social distancing standards and status of their health. All team members will be in masks (or scarves for non-clinical team members). Importantly, all personnel in our offices will complete COVID-19 testing with the IGG antibody test as soon as we receive our supply of test kits (within 2 weeks).  The IGG test determines both the acute presence of the virus and whether our team members were exposed to COVID-19 previously.

Additionally, to reduce the risk of transmission to our patients and team members, as well as their families, the office has installed 4 very powerful HEPA h13 air filters.  These filters will remove all bacteria, viruses and VOCS down to the .3 microns keeping our working environment safe!

We appreciate your support of these infection control measures.  Your oral health is vital to your overall wellness and your ability to resist the impact of COVID-19, so we encourage you, if healthy, to maintain your regularly scheduled hygiene appointments with Dr. Davis and our practice. 

In good health,


Dr. Davis and Team

Insurances Accepted  at Davis Dentistry in Scottsdale

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If we have received all of your insurance information on the day of the appointment, we will be happy to file your claim for you. You must be familiar with your insurance benefits, as we will collect your estimated insurance portion on the day of service. We are contracted with Cigna (DPPO network only), Guardian PPO, and Delta Dental PPO. With any other Dental insurance companies that allows you to go IN or OUT of network. With all out of network insurances companies, we will collect the total fee at the time of service and we will submit your claim as a courtesy. Your dental insurance will then reimburse you directly. By law your insurance company is required to pay each claim within 30 days of receipt. We will file all insurance electronically so your insurance company will receive each claim within days of the treatment rendered.

 You are responsible for any balances on your account after 30 days, whether insurance has paid or not. If you have not paid your balance within 60 days a re-billing fee of 1.5% will be added to your account each month until paid. We will be glad to send you a refund to you if your insurance pays us.

PLEASE UNDERSTAND that we file dental insurance as a courtesy to our patients. We do not have a contract with your insurance company, only you do. We are not responsible for how your insurance company handles its claims or for what benefits they pay on a claim. We can only assist you in estimating your portion of the cost of treatment, we at no time guarantee what your insurance will or will not do with each claim. We also can not be responsible for any errors in filing your insurance, once again we file claims as a courtesy to you.

Fact 1 - NO INSURANCE PAYS 100% OF ALL PROCEDURES

Dental insurance is meant to be an aid in receiving dental care. Many patients think that their insurance pays 90%-100% of all dental fees. This is not true! Most plans only pay between 50%-80% of the average total fee. Some pay more, some pay less. The percentage paid is usually determined by how much you or your employer has paid for coverage or the type of contract your employer has set up with the insurance company.

Fact 2 - BENEFITS ARE NOT DETERMINED BY OUR OFFICE

You may have noticed that sometimes your dental insurer reimburses you or the dentist at a lower rate than the dentist's actual fee. Frequently, insurance companies state that the reimbursement was reduced because your dentist's fee has exceeded the usual, customary, or reasonable fee ("UCR") used by the company.

A statement such as this gives the impression that any fee greater than the amount paid by the insurance company is unreasonable or well above what most dentists in the area charge for a certain service. This can be very misleading and simply is not accurate.

Insurance companies set their own schedules and each company uses a different set of fees they consider allowable. These allowable fees may vary widely because each company collects fee information from claims it processes. The insurance company then takes this data and arbitrarily chooses a level they call the "allowable" UCR Fee. Frequently this data can be three to five years old and these "allowable" fees are set by the insurance company so they can make a net 20%-30% profit.

Unfortunately, insurance companies imply that your dentist is "overcharging" rather than say that they are "underpaying" or that their benefits are low. In general, the less expensive insurance policy will use a lower usual, customary, or reasonable (UCR) figure.

Fact 3 - DEDUCTIBLES & CO-PAYMENTS MUST BE CONSIDERED

When estimating dental benefits, deductibles and percentages must be considered. To illustrate, assume the fee for service is $150.00. Assuming that the insurance company allows $150.00 as its usual and customary (UCR) fee, we can figure out what benefits will be paid. First a deductible (paid by you), on average $50, is subtracted, leaving $100.00. The plan then pays 80% for this particular procedure. The insurance company will then pay 80% of $100.00, or $80.00. Out of a $150.00 fee they will pay an estimated $80.00 leaving a remaining portion of $70.00 (to be paid by the patient). Of course, if the UCR is less than $150.00 or your plan pays only at 50% then the insurance benefits will also be significantly less.

MOST IMPORTANTLY, please keep us informed of any insurance changes such as policy name, insurance company address, or a change of employment.

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Scottsdale Office

31309 N Scottsdale Rd
Ste 125
Scottsdale, AZ 85266

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